You've heard of AI and machine learning - but what does this means for chatbots, and how can you best use them in your organization now and in the future?
Rulai's award-winning team has 200 years of combined experience in AI research, published more than 400 papers, and filed 80 patents to date... so we have a pretty good lens on what's coming next.
That's why we've pulled together our top five chatbot predictions for 2020 - and sharing them with you for free.
The five predictions are:
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